Download the JAMS Arbitration Brochure in PDF Format

You want a fair, timely, expert decision based on the facts and the law. You want control over the process, confidentiality and closure. That is when you choose arbitration. That is when you need JAMS.

Shaping the Arbitration Landscape

You may know us already -- the highly regarded reputations of our neutrals and the talent and skill of our staff. We are leaders in alternative dispute resolution.

Offering arbitration services for over 20 years, JAMS provides fair, timely, expert decisions based on the facts and the law.

Our arbitrators include ADR's most respected judges and highly experienced attorney adjudicators. JAMS offers a panel of neutrals with the experience, reputation and proven ability to decide all case types including large and complex disputes. Our superb panel of neutrals has the industry knowledge and specialized skill to decide cases in all practice areas such as business and commercial, construction, employment, environmental, intellectual property, insurance coverage, professional liability and real estate.

Expert Arbitrators

JAMS has assembled the finest panel of arbitrators available. Our panel is unparalleled because our standards are stringent.

JAMS arbitrators make important, definitive decisions based on the facts and the law. They are charged with the highest responsibility -- making decisions that are invariably binding and final. Above all, our arbitrators are dedicated to fairness and ultimate closure.

You should also know that our arbitrators practice ADR full-time and are exclusive to JAMS. They are trusted professionals you know, with track records you respect.

Flexibility in Arbitration

Arbitration is a traditional form of private dispute resolution. It is flexible, timely and, in most instances, more cost effective than litigation.

Arbitration can take on many faces. It allows parties to custom design the arbitration rules and procedures to maximize control over the process. Even if you have an existing agreement that names another arbitration provider or dictates another provider's rules, JAMS can hear your case -- under any previously agreed upon rules.

JAMS has developed specialized sets of arbitration rules and procedures including:

• Comprehensive arbitration rules
• Streamlined arbitration rules
• Employment arbitration rules (including Minimum Standards of Procedural Fairness Policy)
• Consumer arbitrations minimum standards of procedural fairness
• Class action procedures
• International mediation rules
• International arbitration rules
• Suretyship arbitration rules
• Securities arbitration rules for investor/broker disputes

JAMS arbitrators and case managers are knowledgeable of the various industry rules and procedures governing arbitration and can be helpful in deciding which set of rules and procedures are best suited to your case.

Extraordinary Service

One of the primary reasons disputants choose JAMS is because our case managers offer highly personalized service and an unsurpassed level of professionalism.

They are quality control specialists. Every phone call, fax, e-mail, schedule change and detail is handled with optimum efficiency and accuracy.

JAMS case managers handle each arbitration by first gaining an understanding of the nature of the case. Throughout the process, they excel at getting parties to the table and keeping all parties informed of critical deadlines, as well as work diligently to keep the process moving forward.

When you want control, confidentiality and closure; when you need fair, timely, expert decisions based on the facts and the law, choose JAMS -- The Arbitration Experts.