Management Biographies In Brief

Gina Miller
Director of Operations, Southwest Region

Gina Miller is Director of Operations for JAMS Southwest Region. Since joining the JAMS team in 1989, Miller has become an expert in mediation practices, developing and creating numerous programs to train mediators in marketing, business development and mediation skills. As Director of Operations, Miller oversees all of the Southwest Region's Resolution Centers, ensuring that each one is run in a professional and efficient manner. She is responsible for creating new business opportunities in addition to increasing market visibility for the company. Additionally, Miller works closely with JAMS Vice President, West and the regional advisory committee to assist with panel recruitment and other projects. One of her key objectives is leading her team to consistently focus on superior client service.

Prior to being named Director of Operations, Miller served as General Manager of JAMS Los Angeles, Santa Monica, Ventura and Inland Empire Resolution Centers. Her vast experience at JAMS includes managing client services, case management, practice development and operations as well as marketing and business development. She has also developed and delivered more than 250 ADR presentations at law firms, bar associations and insurance carriers. She is a proven leader in the area of operations and has earned the trust and respect of her associates, colleagues and neutrals at JAMS, which allows her to be extremely effective in any position she's held with the company.

Miller received an MBA in General Management from Keller Graduate School and a BA at California State University, Long Beach. She has furthered her education by participating in numerous ADR training programs at JAMS, the Straus Institute for Dispute Resolution, and Pepperdine School of Law in negotiation, mediation advocacy and related topics. In addition, Miller is a member of the Legal Marketing Association (LMA), Los Angeles Chapter.